Privacy 
Policy

Effective Date: 20 August 2025

At ilumento ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.ilumento.com ("Site") or use our services. It complies with the Privacy Act 2020 of New Zealand.

1. Information We Collect

We may collect the following types of personal information:

• Contact information – name, email address, phone number
• Usage information – IP address, browser type, pages visited, time spent
• Account details – username, password (hashed), profile information
• Transactional data – billing and payment information
• Any other information you choose to provide

2. How We Collect Information

We collect information in the following ways:

• Directly from you when you submit forms, sign up, contact us, or provide information through the Site
• Automatically through your use of the Site (cookies, analytics tools, log files)
• From third parties where permitted (e.g., payment processors)

3. How We Use Your Information

We use your personal information to:

• Provide and improve our services
• Process transactions and communicate with you
• Respond to enquiries and support requests
• Send promotional or administrative communications (you can opt-out anytime)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our website or provide services (e.g., hosting, analytics, payment processing)
• Regulatory or government authorities when required by law
• Other parties with your consent

5. Cookies and Analytics

Our Site uses cookies and third-party services like Google Analytics to collect anonymous usage data. You can disable cookies in your browser, though this may affect site functionality.

6. Storage and Security

We store your information securely using industry-standard measures. While we take all reasonable steps to protect your data, no system is 100% secure.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Withdraw consent (where applicable)

To exercise these rights, contact us at: privacy@ilumento.com

8. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined above or as required by law.

9. International Transfers

If your personal information is transferred overseas (e.g., cloud storage), we ensure appropriate safeguards are in place, consistent with NZ privacy requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Privacy Officer
Bill Schafer
Email: privacy@ilumento.com

‍